MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
If someone writes the wrong address but a letter carrier recognizes the name as to where the letter should go, it may be delivered correctly. If we can't figure out where the letter should go and there is a valid return address on the letter, we may send the letter back endorsed "Attempted, not Known" referring to the incorrect address that was written on the envelope.
I don't know what is technically the protocol for a carrier reminding themselves that a house is on hold. You make a good point. Most of our carriers have hold notes or cards they sequence in with the mail nearby so when they arrive at the house on hold, they would know to skip it. The note or card is then brought back to the PO for use the next day. I just memorize it from when I prepare the mail in the PO in the AM, but I would usually have no more than 10-15 houses at once who are on hold and their mail usually is left behind at the PO so there would be nothing to deliver even if I forgot the house was on hold.
Kathy, usually they aren't in trouble when being followed. It's a fairly normal procedure done 1x a year. As far as giving him a good review, you could write a letter to the Postmaster at your local Post Office where Ken works or possibly the website www.usps.com has a "contact us" option. To be honest I don't know what would happen with such a letter, but I hope that Ken would at least hear about it and get a copy. If you don't see Ken being followed in the future you can rest assured he probably wasn't in trouble. I realize that you often aren't home when he makes the mail delivery.
It doesn't make sense why a USPS letter carrier would put a question mark on one of the envelopes that is identical to the first one. It's common for people to get multiple letters from the same company. I would only put a question mark on the envelope if I wasn't sure if the name on the envelope was correct for the address it is to be delivered to. In your example, I don't think I'd put a question mark on either piece of mail. Also, if other mail to your address has your name on it, I don't see any reason for the question mark. If it only happens once or twice I wouldn't think about it. If it happens each month and it concerns you, you could cal the local PO and talk to the delivery supervisor to see if they have any insight.
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Jason, I'm no expert on the rules and regulations with reference to our union contract (NALC/USPS National Agreement), but I can give you my take on it and anecdotal experience. I feel that if the supervisor hasn't scheduled you before you left work on your previous work day to work your day off you have zero obligation to answer the phone or to come to work. I would probably recommend not even responding if you feel that there will be a conflict if you refuse to go to work. It makes perfect sense that you already had other plans, you are away for the day, had a MD's appt, etc, and you can't come to work. Just to be sure, you never have to tell mgmt what you were doing on your day off. My anecdotal experience is that nothing can be done with regards to discipline for not answering the phone or going to work on your NS day if you haven't been previously scheduled or mandated. I've never heard of an attempt to discipline someone for this.
That is true Sergio. When a letter carrier is delivering from their truck and they can't access the mailbox due to a vehicle in the way or garbage cans blocking the mailbox, they can opt not to deliver the mail. I don't think they can just leave the mail on the windshield of the car impeding access to the mailbox. If there is a note on file saying explicitly that they can do this,maybe it would be allowed, but I wouldn't count on it. Generally, however, mail must be delivered to a mailbox or doorslot.
I agree that using postal delivery vehicles to deliver the mail curbside would be more efficient than door to door delivery by a walking letter carrier. There would be more gasoline consumed by these engines running for many hours per day but you would still probably save money versus the costs of a carrier walking door to door and not being able to deliver in the same number of houses in the same amount of time. I deliver mostly by walking from house to house and some neighborhoods in the town where I work have curbside delivery. Those routes do have more delivery points than the one I deliver. The two factors that I can think of for not transitioning everyone to curbside are as follows: 1) I've never heard of the USPS forcing anyone to move a mailbox from their house to the curbside. Who would incur that cost? There would probably be a lot of pushback from customers who have delivery to their front door. 2) Many neighborhoods don't have the streetscape to handle mounted (curbside) deliveries. If the houses are too close together you will have many cars parked on the street which make it difficult for the letter carrier to access the mailbox from the mail truck. In these cases, the letter carrier must perform a time-consuming dismount procedure if they want to deliver the mail to the house with a mailbox they can't access directly from the mail truck. It works fine in most suburban and rural areas but in a tighter density environment , the economics of it may not work. I, for one, love to walk from house to house and get exercise while delivering the mail, but understand your question about how curbside delivery could be more efficient. Thank you for the observant question.
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