MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
Sam, I don't know the answer to this but the letter carrier should have access to the building or mailboxes somehow without having to ring doorbells. Maybe in this case it was a one-time occurrence but even then they should have returned with some means of access or called the PO to advise them why they couldn't make a delivery to a building. I don't know of any specific time frame they'd have to wait before moving on to their next delivery. I think a couple of minutes is sufficient, especially if they are ringing multiple doorbells and getting zero response.
I think it should be 2-3 days for First Class Mail from California to Arizona. Our mail transportation is pretty reliable when it comes to meeting our delivery service goals as long as the mail isn't missorted or misdelivered.
It doesnt sound too common to me though it doesn't surprise me at all when I hear this story. If a carrier has an item that needs a signature or needs to be handed to someone personally then they should make an attempt to ring the bell or knock on the door. If you live in an area where snow or ice would prevent them from getting to your door then it is appropriate to leave the PS Form 3849 in your mailbox. Sometimes the carriers are too lazy or under a lot of time pressure to get done so they may cut corners when it's time consuming to go to one's door. This is not a legitimate excuse, but I'm not surprised by what happens. In my office we are pretty short staffed as of late and I see quite a bit of mail not getting delivered correctly or in a timely fashion. It's pretty pathetic if you ask me. The rough winter in the Northeastern US with a lot of snow, etc. doesn't help matters. On a side note, I'm not a fan of your user name as it denotes profanity which is not very classy. Just my opinion, of course.
Please go to www.usps.com for information on how to apply for a job with the USPS. On the main USPS website, there is a section on the right hand side regarding employment and careers with the USPS. I don't recommend any online sites that ask you to pay for applying. If they are providing material for how to succeed or prepare for the exam, that may be valuable, but the USPS doesn't charge to take the exam as far as I know.
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Tina, when I get a question like this it disturbs me because I have to think it wasn't an innocent error that the item was scanned as "delivered" but no notice was left nor was the item. As an aside, if a notice was left, the package would have been scanned as "attempted". It could've been an error, but I will explain why I think it may not have been. When the packages arrive at our PO in the AM, they are all scanned as "arrival at unit". Then, at the end of the work day, our supervisors are supposed to make sure that each item has an additional scan such as "attempted" or "delivered" or "business closed", etc. I know at our office that if they can't find the parcel as accidentally left behind in the office they may assume the parcel was delivered and enter it as such. Amazon specifically wants their items delivered the day they arrive at the destination PO. In a way this is falsifying and undermining the integrity of our scanning system. I won't say this happens to many items nor do I know if it's widespread. Hopefully what I described above is what happened with your package and it should be delivered on the following delivery day.
Vbjmin, you ask a question that I'd love to know the perfect answer to as I've been struggling with this issue from the beginning of my postal career. Cold hands are really hard to tolerate especially when you will be out delivering hours and they must be nimble enough to finger the mail. I wear a glove (thick or thin) on the hand where I hold the mail and cradle the flats since I don't need that hand to finger the mail. The hand that I use to finger the mail and deliver the mail I try to wear a thinner and sometimes fingerless glove or one with small gripping dots on them This has worked okay over the years. Another item which can be useful is "hot hands" which are small single-use packets that form a chemical reaction and heat up for several hours. You can put those in your pocket or even inside your glove. I have rarely used these but my girlfriend, not a letter carrier, loves them. I have purchased many pairs of gloves over the years. It's just a matter of finding the ones that keep you warm enough but allows you to still feel the mail. Thanks for writing and winter is my least favorite season to deliver mail.
Amy, it's been awhile since I've worked in extreme heat (mid-90s and above would be my unscientific definition), but I'll just give you some generic advice. The suggestions I have are: 1) Keep hydrated. Even if you aren't thirsty just keep drinking. Many liquids are lost through perspiration, and if you need to take more bathroom breaks, you just do so. It is rare I get a headache from the extreme heat and I credit that to drinking water or other non-diuretic liquids. 2) Wear as light as clothing as possible. 3) Keep your head covered with a wide-brimmed hat to protect from the sunlight. I've found this to be more comfortable then not wearing a hat. 4) Don't exert yourself too much. The pressures of the job have some letter carriers rushing through their routes, but that could tire you out quickly if it is very hot outside. I keep a moderate, rational, pace, and if anyone ever questioned why it took longer to deliver a mail route (not common to be questioned especially in weather extremes), I'd just say it was for health and safety reasons. As an aside, the heat never bothered me compared to very cold conditions. I realize that you can cover yourself sufficiently when it's extremely cold, but my extremities still hurt when exposed. It's difficult for me to feel the mail if my fingers aren't touching the mail directly. I hope this helps. Basically, it comes down to preparation and hydration.
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