MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I usually will continue to deliver the mail as long as the mail can be sheltered from the rain and other elements and hope that the customer will fix the mailbox in a reasonable amount of time. Some letter carriers will not deliver the mail to a mailbox that has fallen to the ground or is broken in some way. I suppose that is their option. If the mail isn't being delivered, it is likely being held at the PO for a certain amt of time (I don't know how long). You can probably go and pick it up there as long as you present identification that matches your address and if the clerk can find the mail that is being held.
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I have no idea why your aunt would take your packages to your uncle's house and he would open them? That sounds illegal to me unless you have some sort of relationship with them to allow this. I'm assuming you don't live together and aren't happy about this. Your aunt must also live nearby. Was anything missing from the packages? You could start by asking your aunt why she did this and tell her not to. You could also mention it to a delivery supervisor at the USPS where she works. I don't know what kind of family tension you want to cause but if something is actually stolen you could call the police to file a complaint. I also have no idea how far that would go. Whatever you do, it sounds like a real sleazy thing for your aunt and uncle to do and I would never imagine doing this.
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Your postal carrier shouldn't be misdelivering the mail at all. We all make mistakes but it shouldn't be a regular occurrence as you imply happens with your neighbor's mail coming to you. I think it's nice of you to bring it to your neighbor but you certainly don't have to. It is not rude whatsoever to leave the mail in your mailbox so the carrier can see it and hopefully deliver it correctly. I know you may not feel comfortable leaving a note in your mailbox with the incorrectly delivered mail stating that this is a regular occurrence and please be more careful with your delivery, but this type of note would be entirely appropriate. I care so much about delivering properly that I appreciate it when a customer tells me about an errant delivery or leaves the letter in their mailbox to be re-delivered. I wish all of my co-workers felt the same way. Some do and some don't. Thanks for your question.
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I have not had an office to deliver on a regular basis so I can't comment as to how far a letter carrier is supposed to go I to an office to deliver or retrieve outgoing mail. Usually I'd expect to mostly deliver to a mail room or reception desk. As far as getting paid by the foot, I can assure you if it is a city letter carrier they are being paid "on the clock" meaning it has nothing to do with distance traveled on foot, but only by time working. A rural letter carrier may have a different way to calculate their pay where I don't know the details. If your letter carrier is wearing the traditional blue uniform, it is likely they are a city carrier and if the location of your postage machine took them longer to access, they'd actually be paid more money because it took them longer. I am being picayune but I hope you understand the point. Some mail carriers are just lazy, will feed you a line, or genuinely know some of the rules about office delivery.
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I have just copied and pasted the answer I posted from a previous q with similar wording:
I don't know the answer to this. My guess is as long as it isn't being held in customs for further inspection, then it should clear in a couple of days. When I see items from overseas that is postmarked it seems that it took 7-10 days total from when it was mailed. I'm just going on observation here and don't have any inside knowledge on what the goal is to clear international packages for delivery.
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It is possible that the contents of the envelope stayed in the envelope and the item will reach its destination. If the papers fall out and there is no address on them to either return the papers to you or continue on to the intended recipient, those papers would probably wind up at a "nixie" or "dead letter" area and disposed of eventually.
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I am appalled at these observations of a mail carrier. If they are a city letter carrier, they aren't allowed to do any of the as far as I know. The actions seem completely unprofessional and probably against postal regulations. I would never give someone a ride in my mail truck or even have enough time to talk to one person on the route. If I talk to someone for even a few minutes I start to get anxious that I'll be late returning to the PO from my delivery route. I don't think it is against the rules to take a ride with someone while you are in uniform as long as the mail is secured in the postal delivery vehicle. We are authorized a 30 minute lunch break, two 10-minute breaks, plus whatever bathroom breaks are necessary. I have heard stories like you have told while reading some Facebook Forums or message boards. They are definitely working somewhere I'm not familiar with and with a management who doesn't care to do anything about this. I believe in an honest day's work for an honest day's pay. People like you have observed have probably been ripping off the USPS and the ratepayers for years. There are definitely other USPS workers who would disagree strongly with my comments, but this is how I see it. If you know for sure you aren't getting all of your mail, you could bring it to the attention of the delivery supervisor of your local PO. I would question how you would know you are missing anything. It's possible that your apartment complex residents don't receive a lot of mail. Thanks for writing.
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